DELIVERY CONDITIONS

Our Delivery Conditions
All our packages are shipped from France using the professional carriers Mondial Relay and Colissimo.

You can track your package throughout the delivery process using the tracking number provided by the carrier.
Delivery to a pickup point by our carrier requires a signature or PIN.
Home delivery requires a signature only.
Deliveries to pickup points or to your home are made Monday through Saturday (excluding public holidays).
Deliveries to Corsica and hard-to-reach areas will incur an additional shipping charge, which will be displayed in your shopping cart during checkout.
The delivery cost varies depending on the order total and the package's destination:

For Metropolitan France, Belgium, Luxembourg, the Netherlands, and Germany

(excluding French Overseas Departments and Territories*, Corsica, and hard-to-reach areas**)

*French overseas departments and territories are not served.

**For Corsica and any hard-to-reach area such as mountainous regions, additional charges apply.

***Delivery time observed in over 97% of shipments.

For Spain, Portugal, and Italy